services

Three packages, named for the day itself

Each builds on the one before - from light-touch support that keeps your inbox in order, to a full admin partnership running quietly behind the scenes. The right one depends on how much you'd like to hand off.

Package 01

The Engagement

Quiet support that keeps the small stuff from piling up.

$480/month

Up to 8 hours per month

what's included

  • Inbox triage and sorting (urgent/client/vendor/promotional)

  • Drafted email replies sent to you for review and approval

  • Weekly summary of what came in, what needs your attention, and what's been handled

  • Client follow-up reminders so leads don't go cold

  • Light CRM upkeep - contact info, key dates, basic notes

Best for

Wedding pros early in their business or with a smaller client load, who mostly need help staying responsive.

Package 02

The Ceremony

Your day-to-day admin running without your daily involvement.

$1,200/month

Up to 20 hours per month

what's included

  • Everything in The Engagement, plus:

  • Full inbox management - responding to inquiries, vendor questions, and routine client emails in your voice

  • Client onboarding from inquiry to booking - welcome emails, intake forms, scheduling consultations

  • Contract drafting, sending, and signature tracking via HoneyBook

  • Invoice creation and sending via Stripe

  • Payment reminders and follow-up on outstanding balances

  • HoneyBook pipeline kept current - every lead and client in the right stage

Best for

Wedding pros booking steadily who want their admin running in the background without their daily involvement.

Package 03

The Reception

A true admin partner shaping the experience your clients remember.

$1,920/month

Up to 32 hours per month

what's included

  • Everything in The Ceremony, plus:

  • Proactive client experience improvements - touchpoints, timing, gift coordination, follow-up sequences

  • Vendor communication on your behalf - confirmations, timeline updates, day-of details

  • HoneyBook workflow optimization - building, refining, and automating your processes

  • Documentation of your standard operating procedures so your business runs the same way every time

  • Monthly check-in call to review what's working, what's stuck, and what to improve

Best for

Wedding pros with a full client roster who want to elevate the client experience without adding hours to their week.

how hours work

Flexible enough for a seasonal business

Wedding businesses have busy seasons and quiet ones. Your hours are built to flex with them.

Unused hours roll forward.

If you don't use your full cap in a given month, up to 50% rolls over into the next month - so a quieter season doesn't go to waste. That's up to 4 hours for The Engagement, 10 hours for The Ceremony, and 16 hours for The Reception.

Over your cap? Let's talk tiers.

If you're consistently going over your hours, that's usually a sign it's time to move up a tier. I'll flag it when I notice it, and we'll have a conversation about whether the next package fits better - no overage fees, no surprises.

setup projects

One-time setups, too

If you don't need ongoing support but want a specific system built right, these can be done as standalone projects - or layered onto any retainer.

HoneyBook Setup

A complete CRM setup tailored to your business - inquiry forms, brochures, contracts, invoice templates, payment schedules, automated emails, and a clean pipeline so every client flows through the same steps. You'll end up with a system that runs itself.

standard setup

$1,500

migration from another CRM

$2,700

Includes a clean transfer from Dubsado, Aisle Planner, 17hats, or wherever you're coming from.

Stripe Payment System Setup

Stripe configured and integrated with HoneyBook (or whichever CRM you use) - payment schedules, deposit handling, automatic reminders, tax setup, and clean reporting. You'll know exactly where every dollar is at every moment.

flat fee

$500

Process Documentation

Your client journey written down, step by step - from inquiry to post-wedding follow-up. Useful when you want to onboard a team member, hand off work to a VA, or just see your business clearly. You get a clean document you can keep editing as your process evolves.

flat fee

$750

bundles & retainer discounts

Save when you combine.

Two ways to save on setup projects when they're combined with each other or with a retainer.

HoneyBook + Stripe bundle

$1,800

$200 less than booking them separately

Book both setup projects together. Most wedding pros do these as a pair anyway, since Stripe lives inside HoneyBook.

Reduced HoneyBook with a retainer

$1,000

$500 less than the standard setup

When you sign The Ceremony or The Reception, HoneyBook setup drops to $1,000. Adding Stripe brings the full setup to $1,500 with a retainer.

onboarding

The setup before the steady rhythm

Every new retainer starts with onboarding - the work that gets me set up to run your business the way you actually run it.

Onboarding

A one-time fee charged at the start of every retainer engagement.

$350 flat fee

Typically one to two weeks.

What it covers

  • A deep-dive intake call (60-90 minutes) to learn your business, your clients, your tools, and the way you communicate

  • Secure setup of your tool access - HoneyBook, Stripe, email, password manager

  • A brand voice document so I can respond to your clients in your voice, not mine

  • A custom map of your client journey, from inquiry to post-wedding follow-up

  • Setup of our shared workspace and the monthly check-in rhythm

Policies

The fine print, kept simple

A few things worth knowing upfront - so we're on the same page from day one.

Cancellation

Cancel any retainer with 30 days written notice. No minimum commitment. The onboarding fee isn't refundable, and rolled-over hours expire on the cancellation date.

Tier changes

Move between tiers - up, down, or back - with 30 days notice. No penalty. Many wedding pros sit at The Ceremony in peak season and drop to The Engagement through the quieter months.

Pauses

Pause your retainer once per 12-month period for up to 60 days, with 30 days advance notice. Rolled-over hours pause with the retainer and resume when you do.

Not sure which package fits?

I'd love to hear about your business and where you're feeling stretched.

I'll help you pick the right tier - or tell you honestly if none of them fit.

Berit Van Neste Virtual Assistant

Virtual assistant services for wedding professionals who'd rather spend their time with clients than in their inbox.

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